Refund Policy

Last updated: February 2026

1. Our Commitment

At GoZappify, we want you to be completely satisfied with your purchase. If you're not happy with our service for any reason, we offer a straightforward refund policy.

2. 14-Day Money-Back Guarantee

If you are not satisfied with your subscription, you may request a full refund within 14 days of your purchase. No questions asked.

This applies to all subscription plans, including the Basic and Pro plans.

3. How to Request a Refund

To request a refund, simply contact us at [email protected] with:

  • Your account email address
  • The date of your purchase

We will process your refund within 5-10 business days. The refund will be credited to your original payment method.

4. Cancellation

You may cancel your subscription at any time through your account settings. Upon cancellation:

  • You will retain access to the Service until the end of your current billing period
  • Your account will not be charged again after cancellation

5. Invoice Top-Up Credits

Purchased invoice top-up credits are eligible for a refund within 14 days of purchase if unused. Top-up credits do not expire and will remain available if you cancel and later re-subscribe.

6. Free Trial

GoZappify offers a free trial period so you can evaluate the Service before committing to a paid subscription. No payment is taken during the trial period.

7. Contact Us

If you have any questions about this Refund Policy, please contact us at:

GoZappify

Email: [email protected]